KU Medical Center

Workday Training Specialist – KU Medical Center

The Workday Training Specialist will partner with central Human Resources, the Workday Service Center, and functional area/subject matter experts (SMEs) to develop, implement, and maintain Workday training instructional materials in multiple modalities including Job Aids, videos, live/virtual instructor-led training, and online computer-based trainings to assist employees in learning Workday functionality.  The Specialist will make recommendations on resources to support all levels of Workday users across the organization.

This position will be a combination of in-office and remote work.

Required Qualifications:

  • Education: Bachelor’s degree in Education, Communications, Instructional Design, Human Resources, or related field OR equivalent combination of education and experience

Work Experience:

  • 5 years of related job experience
  • Experience in curriculum design and professional classroom training
  • Experience developing and leading virtual/distance learning
  • Experience with ERP/HRIS systems, preferably Workday

Preferred Qualifications:


  • Master’s degree in Education, Communications, Instructional Design, Human Resources, or related field
  • Certified Professional Trainer (CPT)

Work Experience:

  • Prior experience with Workday HCM and/or Financial modules
  • Demonstrated effectiveness as an Adult Learning Instructor
  • Experience with SharePoint site management
  • Learning Management System (LMS) administration
  • Previous role in higher education involving routine interaction with human resources, finance, procurement, and/or grants administration


  • Microsoft 365 including advanced experience in PowerPoint
  • Excellent training facilitation skills
  • Strong communication, presentation, and public speaking skills
  • Solid project management skills
  • Demonstrated understanding of best practices related to curriculum development, training methodologies, and evaluation
  • Proficiency with video creation and editing software, e.g., Camtasia, Panopto
  • Mastery navigating Zoom and Microsoft Teams
  • Proficiency with content authoring and other educational technology tools

Job Duties Outlined:

  • Training Creation, Management & Assessment
  • Create and maintain Workday training curriculum and development plans utilizing multiple modalities such as Job Aids, videos, live/virtual instructor-led training, and computer-based trainings
  • Design and deploy new training content as needed using enterprise and commercial tools, e.g., Camtasia, Poll Everywhere, and Natural Reader
  • Maintain knowledge of all Workday modules including HCM, FIN, Talent & Performance, Compensation, etc.
  • Stay current on Workday changes through active participation in Workday Community and internal meetings with Workday Service Center and HR Systems teams
  • Participate in discovery and testing sessions for any new modules
  • Evaluate training impacts from Workday’s semi-annual releases in partnership with the Workday Service Center and develop appropriate implementation materials
  • Conduct semi-annual audits of Workday Job Aids and other reference materials; evaluate and review for changes and schedule future materials for publication
  • Partner with Workday Service Center for ongoing assessment of training needs of Workday users
  • Assess applicability and relevance of existing training and the opportunity to develop new training using analytics from Workday and other sources of data
  • Apply continuous improvement principles to training creation and delivery, help text functionality, and all other aspects of the training function
  • Training Delivery
  • Schedule and deliver training sessions as needed based on Workday updates or when new modules or options are added
  • Facilitate SME-led informational sessions in partnership with functional areas
  • Collaborate with Office of Compliance team overseeing the Saba LMS; manage existing courses and add new courses and curricula
  • Internal Promotion & Communication
  • Maintain and enhance Workday intranet site and the Talent & Performance Hub intranet site in partnership with the Workday Service Center
  • Participate in New Employee Orientation to introduce new employees to Workday and provide direction on how to access training resources
  • Promote training to all levels of Workday users across the organization

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