Senior People Business Partner – nbkc

Summary Description

nbkc isn’t your average bank. We take your traditional financial institution and make it better. Personal checking and savings accounts, home loans, business accounts — we do all of that. We’re cool about it, though.

We know what we offer our customers is only as good as the people behind the scenes who keep it going. That’s why we make sure you’re supported and encouraged along the way. You’ll work with awesome people in a fun and forward-thinking environment and accomplish plenty of things you’ll wanna brag about. 

We are looking for a strategic, culture-centric, and proactive Senior People Business Partner to join our growing Human Resource team. Reporting directly to the Chief People Officer, and working closely with the People team, the PBP will be a resource to our people managers and employees alike, helping drive effective and impactful performance management and employee engagement. 

If you are energized by coaching employees, leaders, and working passionately to achieve strategic business objectives this role is an excellent opportunity for you!  Read more to learn how you can be a part of continuing to build the magnetic and award-winning work environment at nbkc. 

What you’ll do

  • Foster nbkc talent + business partnerships 
    • Partner with leaders to design people strategies, build high performing teams and programs that scale the organization, and develop best in class leaders.
    • Foster a culture that recognizes and celebrates our talent. Protect our unique culture and ensure nbkc bank continues to be one of the best places to work.
  • Employee Relations & Performance Management 
    • Act as a single point of contact for all people matters. 
    • Partner with managers and employees through the separation process.         Conducts exit interviews, monitors trends and provides data to identify areas of opportunity and needed focus
    • Identify and deploy impactful people policies and programs that enable the organization to perform effectively and scale efficiently as it grows.
    • Provide guidance and coaching on employee relations for a wide range of issues. May include conducting investigations in response to issues and recommend/implement course of action based on investigation results
    • Help implement and own the performance management process to ensure employees and managers are trained on the performance management processes and work with management to facilitate goal setting and development plans.
    • Maintain Performance and Engagement systems, review processes and vendor relationships.
    • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed.
    • Maintain and update Employee Handbook, workplace posters, required employment related communications, policies and procedures. 
  • Employee Engagement and People Analytics
    • Leverage people analytics and trained instincts to anticipate issues or opportunities and bring data driven solutions that move the needle.
    • Partner closely with various leaders to develop a strategy and roadmap to significantly enhance people reporting and analytics capabilities.
    • Develop and deliver key reporting and analytical support for the HR organization and people managers, focused on creating robust reporting capabilities and manager dashboards in Quantum.
    • Maintain Performance and Engagement systems, review processes and vendor relationships.
    • Help implement and own the performance management process to ensure employees and managers are trained on the performance management processes and work with management to facilitate goal setting and development plans.

What you’ll bring

  • A minimum of 7+ years of experience working in Human Resources
  • Bachelor’s degree in Human Resources or related field or equivalent work experience
  • Excellent judgment, strong communications skills, and proven ability to navigate sensitive employee concerns with care; experience and pattern recognition in handling a wide range of HR questions and interpersonal situations. 
  • Strong competency within the HR function including employee relations, talent management, compliance, and change management.
  • Strong analytical capabilities and an ability to influence managers/leaders with data-driven recommendations to improve performance, retention, and the employee experience.
  • Prior knowledge of payroll/HRIS system, Microsoft Office applications and internet usage. ADP experience preferred 
  • Strong organizational and time management skills; multi-tasking and prioritizing, planning work activities efficiently to meet deadlines and goals. 
  • Ability to handle confidential information in a sensitive manner. 

Bonus Points

  • Strong emotional intelligence and integrity, mature business acumen
  • Ability to build strong relationships and trust (both in person and virtually) with leaders and employees of diverse backgrounds and all levels.
  • Passion for providing exceptional customer service.
  • Possess creative and forward thinking verbal and written business communication skills 
  • Savvy technical skills with a focus on HR systems (i.e. performance management and employee engagement tools, and/or HRIS software) 
  • Must be a team player, willing to help wherever needed and want to continue learning every day

Our Hiring Process 

After we review your application and feel you’re a potential fit we will reach out with next steps. Things move fast at nbkc bank, and we work hard to meet our candidates on their time- sometimes that’s a phone screen, video interview, or even a cup of coffee before meeting our team. We are committed to keeping you updated along the way. 

Here’s what you can look forward to when you join our team:


  • Take care of yourself and your family with our comprehensive health coverage
  • Save more for your future with our 401k retirement savings plan with a generous match and immediate vesting from nbkc. Now that’s a sweet deal! 
  • Enjoy 4 weeks of paid time off, 13 paid holidays, and 8 paid volunteer hours per year
  • Spend time bonding with your family with paid parental leave options


  • On-site gym facilities, personal trainer, and yoga instructor will get you moving
  • Support for the whole ‘YOU’: programs and activities to enhance your physical, mental, and financial well-being  

Working here:

  • Flexible work options to allow you to do your job and live your life (Work-Life Integration for the win!)
  • Enjoy anniversary awards for your 3 and 5 year anniversaries (That’s serious cash money towards your retirement account, student loan refinancing or your HSA).
  • Take a 4-week paid sabbatical for your 10-, 18-, and 25-year anniversaries 

Awards + accolades

We’ve been named one of KC’s Best Places to Work by Glassdoor in 2019 and the Kansas City Business Journal in 2017, 2018, 2019 & 2020 (yes, that’s a four-peat)… won a Glassdoor Top-Rated CEO Award, are Health KC Platinum certified, and were nominated as one of KCBJ’s coolest office spaces in town. 

Our customers love us too. All our 5-star reviews? We know that’s a direct result of our employees feeling supported, valued, and invested in everything they do at nbkc.

Needless to say… people really like working here. 

And we think you will too. 

Join us to find out!

nbkc bank is an Equal Opportunity-Affirmative Action Employer – Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation

How to Apply:

Click here to apply for this position.