KBP Brands is seeking a detail-oriented and service-focused Human Resources Risk Specialist to join our dynamic HR team. Reporting to the Sr. Manager of Risk & Employee Relations, this role is responsible for supporting key employee relations and risk processes that ensure compliance and drive a culture of accountability. This individual will play a vital part in fielding employee inquiries, resolving sensitive matters, and managing critical HR systems and documentation.
What You’ll Do:
- Resolve employee relations matters in a timely and efficient manner, partnering with the Sr. Manager and HRBPs as needed.
- Maintain a database of hotline calls, track and follow up on issues with the field, ensure documentation is accurate, and see issues through to resolution.
- Collaborate with the Sr. Manager to address and resolve guest claims by communicating directly with guests and sharing resolutions or relevant information.
- Assist in the administration and tracking of workers’ compensation claims.
- Manage the unemployment claims portal including user setup, access coordination, and ensuring timely responses from leaders.
- Support legal and compliance-related processes by responding to subpoenas, conducting litigation and agency research, and ensuring labor law poster compliance across locations.
- Collect and compile employee documentation such as personnel files and wage statements as needed.
- Provide administrative and reporting support to the HRBP team, including participation in special projects and other duties as assigned.
What We’re Looking for:
- Bachelor’s degree or equivalent combination of education and experience.
- Minimum of 2 years of Human Resources experience.
- Excellent customer service and communication skills with a high sense of urgency.
- Strong problem-solving and decision-making abilities.
- Detail-oriented and intellectually curious self-starter.
- Demonstrated experience developing and analyzing HR processes.
- HRIS administration experience (Workday preferred).
- Proficiency in Windows-based computer systems.
- Ability to effectively organize, prioritize, and manage multiple tasks.
What KBP Brings to the table:
KBP Brands is a leading restaurant franchise group with a clear mission: Through our passion for excellence, we seek diverse and sustainable growth for our business and our people. We’re looking for dedicated individuals that align with our core values and are passionate about Diversity, Equity, Inclusion, Belonging (DEIB), Growth Opportunities, and a Positive Culture.
Our Leawood, KS, home office provides an innovative and dynamic space where collaboration is not only encouraged but a way of life. Opportunities for learning and development, social time, wellness and personal growth are central to our culture.
If you are looking to be part of an energetic, entrepreneurial company with countless opportunities for growth – personally, professionally, and financially – then a career with KBP Brands IS the right fit for you.
Offers will be negotiated based on each candidate’s qualifications.
Apply to become part of the KBP Team, and receive a rewarding career with opportunities for personal, professional and financial growth!
This position is hybrid remote/in-office.
Benefits
Full-time roles are eligible to enroll in our comprehensive benefits program which includes medical, dental and vision coverage as well as short-term and long-term disability. You will also be eligible to take advantage of company paid benefits such as 401k company match, paid time off, life insurance, and AD&D.
