The Human Resources Assistant will perform administrative duties related to the operations of the Employee Service Center, Human Resource office at the University of Kansas Medical Center. Serve as first point of contact for all Human Resources customers via phone, walk-in or by appointment.
This position is fully on-site.
Required Qualifications
- Education: Associate’s degree, experience may substitute for the educational requirement on a year-for-year basis.
- Work Experience: Two (2) years of experience performing duties as described.
Preferred Qualifications
- Education: Bachelor’s Degree in Human Resources or another closely related business field.
Work Experience:
- Prior knowledge of principles and practices of Human Resources.
- Prior experience with a HRIS system, preferably Workday.
- Experience in university, healthcare or governmental agency.
- Proficiency with Microsoft Teams, SharePoint and Zoom meetings.
- Knowledge and experience working with E-Verify, foreign nationals and employment visa requirements.
Skills
- Excellent customer service and organizational skills.
- Highly motivated, pro-active and self-learner.
- Effective oral and written communication skills, excellent interpersonal skills, and strong computer literacy.
- Extensive knowledge of computer software (Windows and Microsoft Office).
- Proficiency in or knowledge of use of a variety of computer software applications, especially Microsoft Excel, Microsoft Word and Microsoft PowerPoint software.
- Experience in handling sensitive and confidential situations and documentation.
- Excellent verbal communication skills for use in interfacing and assisting employees visiting HR.
- Experience in providing administrative support in a professional office environment, employee service center, etc.
- Ability to operate most standard office equipment.
- Attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
- Excellent spelling, grammar and written communication skills.
- Excellent telephone and oral communication skills.
- Demonstrated ability to maintain a high level of confidentiality and professionalism in dealing with sensitive issues pertaining to employees and their dependents.
Job Description
- Provide excellent customer service as the first point of contact by welcoming visitors, staff, students and faculty into the HR office by greeting each person in a professional and courteous manner.
- Respond and triage a variety of incoming questions, inquiries and requests for assistance and information through written correspondence, in-person, by phone or email. Refer customers to specialist’s when appropriate for resolution.
- Prepare and complete a variety of forms, letters and mailings for employees upon request.
- Maintain personnel files (electronic and file folders) in compliance with applicable policies and regulatory requirements. Scan all documents into online software ensuring documents are in the proper folder and legible. Handle each document with a high degree of confidentiality.
- Work with vendor to administer new hire and enhanced background checks through Workday. Track status and respond to customers, when needed.
- Complete initial and re-verification of I-9 documents submitted by workforce. Collaborate with internal and external partners to ensure immigration administration and documents are in compliance with applicable policies and regulatory requirements.
- Run a variety of routine reports including on-boarding and employee status reports and engage departments on needed actions.
- Assist HR teams to include Benefits, Recruitment, and Business Partner staff in carrying out various human resources programs, procedures, processes and initiatives for university employees.
- Attend staff meetings, other meetings and seminars. Compose minutes, memos, correspondence, reports and other documents as assigned.
- Receive and distribute mail. Prepare all types of mailings and packages as needed to support HR team.
- Prepare packets and brochures for projects as needed.
- Assist Executive Assistant with administrative and bookkeeping support. Assist with routine and seasonal employee Rewards and Recognition and other HR sponsored events.
- Performs other duties as assigned such as: receive office supply orders, review and maintain at acceptable levels, stock storage cabinets and distribute orders to HR staff. Responsible for maintaining office equipment and anticipates maintenance needs. Schedules service calls with vendors and any other administrative tasks to meet business needs.
Required Documents
- Cover Letter
- Resume
- Three Professional References